Refund and Returns Policy
Being an Honest merchant ,www.bridlesandreins.com posses most transparent, clear and honest refund policy. Our policy lasts 7 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If any purchase after purchasing any product from us puts a request for refund, he or she would have to write in detail for the cause of such an action. If the product sent to him posses some different specifications in the same product, the request of the purchaser would be heard and attended with most patience and attention.
Fruitful attempts would be made to get the product exchange with the right choice or with the product piece with right and desired specifications or complete refund would be made in his or her favor without furnishing any unnecessary questionnaire and irritating questions.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
In the same way as in refund policy, www.bridlesandreins.com is very much attentive for this probable arena of consumers. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 123/818, Fazal Ganj, Kalpi Road, Kanpur Uttar Pradesh IN 208012.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 123/818, Fazal Ganj, Kalpi Road, Kanpur Uttar Pradesh INDIA 208012
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.